Principal | Author | Consultant | Trainer | Coach
Dr. Valerie D. W. James is a human resources and people, process, and productivity
enhancement consultant in the corporate, healthcare, and higher-education arenas. Her advice is highly sought by current and future frontline leaders, as well as C-level
executives. Valerie has been studying, assessing, and researching organizational
management and leadership practices since 1994. She has spent over two decades
leading sales and service and human resources teams, using every aspect of her talent as a Beyond the Basics leader in merchandising, communications, and finance. She has also served as president of a national human resources organization. In 1998, Valerie founded VisionSpot Consulting Group, LLC, a corporate leadership, training, and organizational development firm with a national reach.
Valerie has partnered with thousands of leaders across the globe to strategize about
people, process, and productivity enhancement, in addition to learning and development programs for all staff. She has successfully helped implement sustainable solutions that transform the way leaders, individuals, and organizations work to improve retention, engage employees, and achieve productivity results in utility companies, government and city agencies, as well as healthcare, corporate, and nonprofit settings. She is well versed in assessing, hiring, training, and managing high-performance teams from 2 to 200, as well as in organizations with more than 3.000 employees.
As a result, in 2009 Valerie founded the SMB School of Leadership BOOST CAMP®, a division of VisionSpot Consulting Group, LLC. It is a mobile institution that is dedicated to delivering Solutions that Maximize Brilliance (SMB) among leaders and their teams. She has received numerous leadership and service awards and accolades for streamlining processes, building continuity between leaders and their teams, and increasing customer and employee retention levels into the 80th percentile.
Most recently, Valerie received the Six Sigma Green Belt Process Improvement Award for assisting AltaMed Health Care Services Corporation in improving its human resources employee data reliability. Valerie was also recently recognized for designing and opening the AltaMed Health Care Services University, the first of its kind, training facility in an ambulatory setting. It encompasses technical learning, and clinical and dental simulation labs. The infrastructure was custom-designed to help effectively onboard new employees and managers, provide ongoing professional development for all employees, and educate residents in the communities on how to maintain and build healthier lives. These achievements have enabled VisionSpot Consulting Group, LLC, to maintain and develop a company portfolio that consistently meets and exceeds clients’ expectations.
Valerie earned a doctorate in Education and Organizational Leadership from Pepperdine University. She also holds a master’s degree in Organizational Management and studied leadership at Harvard University, the Harvard University Kennedy School of Government, the University of Southern California (USC) Marshall School of Business, and abroad. Valerie is Six Sigma Green Belt Certified and the author of three words:
Leadership Intelligence Beyond the Basics , POWER Your Potential BOOST CAMP®: 7 Days to Professional Success and Satisfaction and Leadership Behavior Practice Patterns’ Relationship to Employee Work Engagement in a Nonprofit.